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Moodle Support Email: moodlesupport@southeast.edu

Phone: 402-437-2815

Moodle Support Hours:
Monday - Thursday: 8 AM - 9 PM
Friday: 8 AM - 4:30 PM


SCC Helpdesk:

Welcome to SCC Moodle Support

Below is information that will get you started accessing Moodle via The Hub:

How Do I Access My Moodle Course from The Hub?

Logging in to Moodle for the very first time? Recently change your password?  If so, you may see the following message (or something similar) appear after clicking on one of your courses from the My Moodle Course tab of The Hub.

Initial Moodle Log In Message

If you are having trouble accessing The Hub, you can try to access Moodle directly via the following link:
http://online.southeast.mrooms3.net/. However, please let the Helpdesk know that you are having Hub login problems, so that we can resolve the issue (http://helpdesk.southeast.edu).

Computer Requirements

Students are responsible for having up-to-date computers and software for full compatibility in an online course.

  1. COMPUTER access. Do NOT plan to use a phone, iPad, or tablet device as your only method of completing an online course.  Some courses require specific production or testing software. Windows Pro tablets will often work since software can be installed on them. Tablets and iPads that only install "Apps" and not software will not be sufficient.
  2. STABLE Internet connection (not a cellular or mobile hotspot)
  3. Recommended minimum browser: Recent Google Chrome, recent Mozilla Firefox, Safari 6, Internet Explorer 9 (IE 10 required for drag and drop of files from outside the browser into Moodle).
    • IE8 and Safari 5 are no longer fully supported. They may still work but they are not tested regularly and there might be some problems. Like most of the world's Web sites and browser producers, we encourage you to keep your browsers current to improve security and functionality while saving us valuable time. (For example see what Google is doing.)
    • IE6 and IE7 are not recommended for Moodle 2.8 at all. You will encounter difficulties trying to use those old browsers in today's Internet.
    • Note: Windows XP is too old of an operating system to upgrade to Internet Explorer 9; therefore, it is not recommended for online courses at SCC.  Please plan to upgrade your computer/software before continuing in an online course.
    • Links are provided on the Downloads tab to download Firefox, IE, or Chrome.
    • Also refer to more detailed information on our Software Help - Browsers page

Additional Notes