Welcome to SCC Moodle Support
Below is information that will get you started accessing Moodle via The Hub:
How Do I Access My Moodle Course from The Hub?
Logging in to Moodle for the very first time?
Recently change your password? If so, you may see the following
message (or something similar) appear after clicking on one of your courses from the My Moodle
Course tab of The Hub. Click the link that says "Try entering your
If you are having trouble accessing The Hub, you can try to access
Moodle directly via the following link:
However, please let the Helpdesk know that you are having Hub login
problems, so that we can resolve the issue
Students are responsible for having up-to-date
computers and software for full compatibility in an online course.
- COMPUTER access. Do NOT plan to use a phone,
tablet device as your ONLY method of completing an online course.
Although they may work for the majority of your courses, some courses require specific production or testing software.
Windows Pro tablets will often work since software can be installed
on them. Tablets and iPads that only install
"Apps" and not software will not be sufficient.
- STABLE Internet connection (not a cellular or
- Recommended minimum browser: Recent Google
Chrome, recent Mozilla Firefox, Safari 6, Internet Explorer 9+ (IE 10
required for drag and drop of files from outside the browser into
- IE8 and Safari 5 or below are not supported. They may
still work but they are not tested regularly and there might be
some problems. Like most of the world's Web sites and browser
producers, we encourage you to keep your browsers current to
improve security and functionality while saving us valuable
time. (For example see what Google is doing.)
- Note: Windows XP is too old of an operating
system to upgrade to Internet Explorer 9; therefore, it is not
recommended for online courses at SCC. Please plan to
upgrade your computer/software before continuing in an online
- Links are provided
on the Downloads tab to download Firefox, IE,
- Also refer to more detailed information on our
Software Help - Browsers page
- Server Maintenance: Friday
mornings from approximately 5 a.m. - 7 a.m., SCC's portal (The Hub)
may be unavailable due to server maintenance.
- Sharing Computers: be sure to use the log out
link for Moodle in the top-right corner of the page instead of just
clicking the X to close the window. If you are on an SCC
computer, you must log out of the computer completely before another
user begins his/her work.
- Additional Problems: be sure to clear your cache and cookies
from your browser (Tools menu and Internet Options in IE; Firefox,
Clear Recent History in Firefox).